Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Fintech

Technology and the succession disconnect between HNW next-gens and family offices

A BNY Mellon Wealth Management and Campden Wealth analysis says while the next generation is ready for succession in the family enterprise, family offices don't think they're ready.

By Justin L. Mack
Former Wealthtech Reporter

December 30
Regulation and compliance

11 regulations that hit the planning industry in 2022

Government watchdogs propose more oversight amid collapse of crypto and falling markets.

By Dan Shaw
Reporter

December 27
Retirement

Retire at 59? Here's why Gen Z Americans think they can do it

When it comes to their finances, America's youngest adults are extremely confident — but some experts say that confidence is fragile.

By Nathan Place
National Reporter

December 26
Fintech

Advisor and client experience, data top the list of 2023 technology spending priorities

Wealth management firms say they feel increasing pressure to have a great digital experience, and better client insights require better data.

By Justin L. Mack
Former Wealthtech Reporter

December 23
Regulation and compliance

Advisors to SEC: Expungement is already too hard to win

Comments on FINRA proposal question of difficulty of getting meritless customer complaints erased.

By Dan Shaw
Reporter

December 22
Wealth management

Edward Jones to add over 1,500 advisors in 2023, both homegrown and raided from rivals

The firm is rolling out team affiliations and internal career pathways into advisor roles, while looking to siphon off veterans from wirehouses by continuing a popular no-strings-attached transition offer.

By Victoria Zhuang
Reporter

December 21
Fintech

The top Financial Planning podcasts of 2022

Check out this collection of can't miss conversations with industry insiders and experts.

By Justin L. Mack
Former Wealthtech Reporter

December 21

Resources

The latest Financial Planning research and discussion:

Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor
Web Seminar Unlock your potential: Monetize and maintain your independence

Did you know you can monetize, simplify and preserve your legacy, all while bridging to the next generation? Most will wonder "what's the catch?"

Sponsor Content from LPL Financial

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.