Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Recruiting

Merrill Lynch team with $435M joins Sanctuary

The group leader, advisor Lars Olson, had been with the wirehouse since 1994.

By Andrew Welsch
Former Managing Editor

January 13
Going independent

Ex-Ameriprise advisor launches special-needs focused indie practice

Advisors may sometimes overlook clients with special needs, despite the size of the community and available tools like ABLE Accounts.

By Tobias Salinger
Chief Correspondent

January 12
Wealth Think What Spotify can teach advisors about personalized marketing

Technology can make end-of-year client communications more interactive and engaging.

January 12

Ryan W. Neal

Financial Planning
Corporate governance

Goldman, JPMorgan, Citi suspend political donations after Capitol riot

While many condemned the violence, few firms have cut financial support to elected officials who have backed Trump’s baseless claims of election fraud.

January 11
Wealth Think Not your father’s marketing: Constructing a post-pandemic pipeline

The future of referrals won’t be driverless but it will be largely remote and fueled by pre-COVID fundamentals.

January 7

Kimberly Foss

Mercer Advisors
Wealth Think Break your clients of market prediction addiction

Probabilistic forecasts provide a durable framework for a sound financial future, the author says, and offers some for the new year.

January 7

Allan S. Roth

Wealth Logic
Going independent

$1.1B team drops Morgan Stanley, goes indie with Raymond James

The IBD completed a stellar recruiting year by adding a team led by a 30-year veteran advisor.

By Tobias Salinger
Chief Correspondent

January 6

Resources

The latest Financial Planning research and discussion:

Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor
Web Seminar Unlock your potential: Monetize and maintain your independence

Did you know you can monetize, simplify and preserve your legacy, all while bridging to the next generation? Most will wonder "what's the catch?"

Sponsor Content from LPL Financial

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.