Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

International business

Cross-border planning: Challenges when advising international clients

While it may seem that there is a high barrier for entry, there are many resources available for advisors who deal with financial services abroad.

By Ashley Murphy
Principal

October 22
M&A

U.K. wealth manager seeking $150M for SPAC in U.S. push

If approved for an IPO, the blank check company will face stiff competition among the growing ranks of RIA acquirers.

By Tobias Salinger
Chief Correspondent

October 22
Coronavirus

William Blair expects to pursue a ‘hybrid’ work arrangement

CEO John Ettelson's comments differ from those of executives at some major banks.

October 20
Going independent

$1B enterprise drops Cambridge, eyes national expansion strategy

The move represents the third largest out of the IBD channel in 2020, according to company recruiting announcements tracked by Financial Planning.

By Tobias Salinger
Chief Correspondent

October 20
Earnings

Pershing adds $12B in net new assets amid spike in new RIA clients

BNY Mellon’s CEO also sees a distribution opportunity for the company’s proprietary funds.

By Jessica Mathews
Associate Editor

October 20
Wealth Think A kindler, gentler Wall Street for brokers?

Firms' legal brawls with departing advisors don’t exactly enhance their stature among clients. But there's reason to think this may become a thing of the past, writes recruiter Mark Elzweig.

October 16

Mark Elzweig

Mark Elzweig Co.
Private equity firms

Recapitalization? SPACs? Cetera’s PE backer shares long-term plans

Genstar Capital Managing Partner Tony Salewski spoke openly with advisors about the firm’s investment strategy for the IBD network.

By Tobias Salinger
Chief Correspondent

October 15

Resources

The latest Financial Planning research and discussion:

Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor
Web Seminar Unlock your potential: Monetize and maintain your independence

Did you know you can monetize, simplify and preserve your legacy, all while bridging to the next generation? Most will wonder "what's the catch?"

Sponsor Content from LPL Financial

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.