Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Coronavirus

At home and not going back: Most advisors don’t plan to return to the office full time

The majority of planners intend to work remotely at least one day per week through 2021.

By Ryan W. Neal
Technology Editor

September 23
Wealth Think Will U.S.-China tensions have a material impact on client portfolios?

Relations between the world’s two largest economies are at the lowest point in many years.

September 22

Earl Carr

CJPA Global Advisors
Recruiting

Cetera ups recruiting offers while adding 150 advisors

The number is behind previous years, but the firm’s new head of business development says independence is more appealing amid the coronavirus.

By Tobias Salinger
Chief Correspondent

September 21
Coronavirus

Wall Street return-to-work push finds COVID-19 won’t cooperate

While some industry employees are eager for the normalcy of their offices, others are more reluctant as experts predict another rise in virus cases.

September 21
Wealth Think A skeptic takes a second look at SPIAs

Could single premium immediate annuities be the answer to ultralow rates?

September 21

Allan S. Roth

Wealth Logic
Going independent

$1B Merrill team goes indie for tech freedom

Choosing their own technology for clients was a big draw for the advisors, who affiliated with Kestra.

By Ryan W. Neal
Technology Editor

September 18
Nuveen

Nuveen CEO says staff will not return to offices until 2021

That decision was “heavily debated” and so far the company has found that its operations have fared well with remote work, Jose Minaya said at a conference.

September 18

Resources

The latest Financial Planning research and discussion:

Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor
Web Seminar Unlock your potential: Monetize and maintain your independence

Did you know you can monetize, simplify and preserve your legacy, all while bridging to the next generation? Most will wonder "what's the catch?"

Sponsor Content from LPL Financial

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.