Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Practice management

Business books advisors are turning to amid the coronavirus crisis

Whether you’re in search of a roadmap, strategies — or peace of mind for your clients — these recommendations fit the bill.

By Paola Peralta
Associate Editor

March 24
Coronavirus

Survey Revenue takes a hit, cracks show in firms’ disaster readiness

One wealth manager expects his income to drop by at least $30,000 this year, according to a new Arizent survey. Technology usage is also soaring and some companies’ lack of preparedness is revealed.

By Andrew Welsch
Former Managing Editor

March 24
Recruiting

JPMorgan plans hiring freeze amid virus uncertainty

Job listings for roles that don’t need to be filled immediately will be pulled.

March 24
Lawsuits

JPMorgan wins round in fight over client contacts with Merrill broker

Stipulated agreements by BDs and advisors looking to fast-track the arbitration process are becoming increasingly common.

By Kenneth Corbin
Contributing Writer

March 24
Wealth Think Compliance pitfalls to avoid amid coronavirus upheaval

We've had many chances to learn, from the dot-com bust to the 2008 financial crisis. But the storm is perhaps most applicable to our current situation.

March 23

Todd Cipperman

Cipperman Compliance Services
Wealth Think 6 moves advisors should be recommending for their clients right now

Bear markets come with checklists of savvy moves to make for investment portfolios.

March 23

Allan S. Roth

Wealth Logic
Wealth Think As AUM plummets, should advisors rethink fee models?

As a longtime proponent of flat fees, I see a lot of pain ahead for firms that rely solely on assets under management.

March 23

Carolyn McClanahan

Life Planning Partners

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.