Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Recruiting

Amid sales reports, a Ladenburg IBD recruits $1B in client assets

New KMS Financial Services CEO Erinn Ford’s team has attracted 28 advisors in 2019.

November 5
Recruiting

New $1.2B recruits put Commonwealth on record pace

The ensemble and enterprise pickups came after the No. 4 IBD added 70 advisors in the first nine months of the year.

By Tobias Salinger
Chief Correspondent

November 5
Earnings

Waddell & Reed IBD still aiming toward ‘inflection point’

The wealth management unit took in lower revenue from the year-ago period — but executives say its transformation is going according to plan.

By Tobias Salinger
Chief Correspondent

November 4
Market movements

As questions about future returns swirl, advisors seek shelter for clients

A bull decade doesn’t necessarily mean a zero-sum next 10 years, planners say.

By Joseph Lisanti
Contributing Writer

November 4
Diversity and equality

Ken Fisher strikes back with ads featuring female employees

One full-page advertisement, featuring seven female employees at Fisher Investments, is headlined: “You Heard Their Story. Now Hear Ours.”

November 4
Retirement planning

Investment portfolio torture chamber

How sequence of returns affects retirement portfolio survival.

By Craig L. Israelsen
Executive-in-Residence

November 4
Wealth Think A mess of an estate plan. Then it got worse.

When his dad passed away, my client would have to probate 60 different stocks and a New York property, plus handle charitable contributions. At the same time, 13 grandchildren would breathe down his neck for their inherited shares.

October 31

Carolyn McClanahan

Life Planning Partners

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.