Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Wealth Think 'Suddenly, our emergency fund didn't seem adequate'

Stunned by the cost of in vitro fertilization, this advisor quickly learns the importance of HSAs.

October 31

Edward J. Gay

Integrated Financial Partners
Robo advisors

Even in advertising, digital advisors face an uphill battle

Personal Capital is the latest digital-first firm to spend on TV and magazine ads, acknowledging it is “challenging the legacy players in wealth management.”

By Sean Allocca
Former Associate Editor

October 30
Wealth Think Vanguard without Jack Bogle

Worries about the proliferation of new funds were high at the first Bogleheads conference without the company’s former leader.

October 30

Allan S. Roth

Wealth Logic
IBD Elite

IBD Elite 2019: Which firms are growing the fastest?

Median revenue surged by 18% in the sector, but forward-looking companies have already adjusted to a fast-changing industry.

By Tobias Salinger
Chief Correspondent

October 28
C-suite

UBS ‘obsessed’ with costs as CEO weighs next steps

Sergio Ermotti is under pressure to lift a stock that has trailed peers for a year.

October 28
Earnings

After record net new assets, how LPL aims to boost them even higher

CEO Dan Arnold described the firm's multipronged strategy for further growth.

By Tobias Salinger
Chief Correspondent

October 25
Earnings

Ameriprise prioritizing CRM and bank rollout — not race to zero

CEO Jim Cracchiolo says the firm is focused on “holistic advice rather than a free trade” after wealth management client assets reached a new high.

By Tobias Salinger
Chief Correspondent

October 24

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.