Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Elder fraud

Advisors may be first to notice elder abuse. Why don't more delay disbursements?

Planners' fears of violating privacy stops them from taking action. If implemented, a new model act might help.

By Bernadette Berdychowski
Reporter

September 4
Litigation

New Schwab solicitation dispute pits firm against current employee

The discount brokerage says the advisor’s primary duties after his notice of resignation were to “make himself available” to help transition his clients to other brokers.

By Jessica Mathews
Associate Editor

September 4
Wealth Think Medicare wake-up call for advisors and client alike

Medicare, longevity, medical expenses — these are some of the most pressing issues facing clients.

September 1

Chelsea Emery
Medicare

How to help clients navigate the Medicare maze

From surcharge brackets to prescription drug plans, advisors need to understand how Medicare works.

By Charles Paikert
Senior Editor

September 1
Wealth Think Preparing next-gen planners for succession starts with this phrase

It's important to teach younger advisors every aspect of your practice. Start with "I don't know."

August 30

Carolyn McClanahan

Life Planning Partners
FINRA

Can I scrub an old complaint off my CRD report?

Due to a 2010 FINRA rule change the answer is — with difficulty.

By Alan J. Foxman
Managing Director

August 30
Robo advisors

Can the religious robo advisor gain a faithful following?

Digital firms are launching platforms to cater to faith-based investors.

By Bernadette Berdychowski
Reporter

August 28

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.