Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Recruiting

$100M Morgan Stanley advisor goes indie to ‘make room for new growth’

A financial planner serving entrepreneurs decided to become an entrepreneur himself.

By Bernadette Berdychowski
Reporter

August 28
IRS

Tax benefits of hiring your kids

Advisors may be able to shift taxable income and potentially save on employment taxes, as well.

By Jeffrey Levine
Director of Advanced Planning

August 27
Going independent

$300M Wells Fargo team goes independent with Dynasty

Advisor Chuck Cooper says he hopes the new practice will be a home for breakaway wirehouse and IBD-affiliated advisors.

By Paola Peralta
Associate Editor

August 27
M&A

Captrust flexes M&A muscles with a $3.7B acquisition

The aggregator’s $300 billion-plus institutional retirement business is an advantage in a competitive market.

By Paola Peralta
Associate Editor

August 26
Wealth Think I expected to be their advisor — instead I became a surrogate parent to their kids

An advisor finds himself thrust into a role he did not anticipate when his married clients die unexpectedly, leaving two sons who need advice and support.

August 26

Kyle Brownlee

Wymer Brownlee Financial Services
Litigation

Schwab accuses ex-employee of calling client after opening RIA

John VanEngelenhoven, who had worked at Schwab for 14 years, custodies with rival TD Ameritrade at the new firm.

By Jessica Mathews
Associate Editor

August 23
Annuities

Annuity sales topped $60B for another quarter. But is the party now over?

LIMRA predicts that lower interest rates will cut into the record sales, but two top issuers received IRS rulings they say will help RIAs offer the products.

By Tobias Salinger
Chief Correspondent

August 22

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.