Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

RIAs

Innovation will set apart the acquirer from the acquiree: Q&A with In|Vest speaker, Silver Lane Advisors’ Liz Nesvold

Some advisors think they’re stuck with legacy systems. They’re not, says the firms’ managing partner.

By Sean Allocca
Former Associate Editor

May 15
Going independent

Benjamin F. Edwards lands first team for new RIA channel

The $230 million team — comprised of two former NHL players — moved over from the firm’s employee brokerage unit.

By Andrew Welsch
Former Managing Editor

May 15
Real estate

Why $2M doesn't feel like $2M in some cities

The definition of "rich" can depend on where your clients live.

May 15
Independent BDs

How Cetera is preparing for downturn ‘disruption’

The IBD network has an inside edge for ensuring advisors are ready if equities suffer a sustained fall, according to its president, Adam Antoniades.

By Tobias Salinger
Chief Correspondent

May 14
RIAs

EP extends footprint with acquisition of $500 million RIA

The California firm, backed by Wealth partners, moves into the Pacific Northwest.

By Daniel Kuhn

May 14
RIAs

Bye-bye Broker Protocol: HighTower exits in identity makeover

The RIA is the largest firm to depart the protocol in more than a year and a half.

By Charles Paikert
Senior Editor

May 14
Recruiting

Dynasty picks up $530M UBS team

The pickup adds to the platform service provider’s hot streak.

By Andrew Welsch
Former Managing Editor

May 13

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.