Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Regulation/Compliance

FINRA sounds alarm on online distribution platforms

Regulator puts brokers on notice about its top concerns for 2019.

By Kenneth Corbin
Contributing Writer

January 23
Fintech

Survive the wealth transfer with these advisor tech tips: Q&A with AdvisorEngine CEO Rich Cancro

Baby boomers are retiring and spending their savings. Are advisors prepared to onboard the next generation?

By Jessica Mathews
Associate Editor

January 23
Asset management

BlackRock data leak also ensnared Envestnet advisors

The leak included information on about 12,000 advisors who are clients at LPL Financial.

January 23
Government shutdown

How wealth management is stepping up to help during the shutdown

Financial advisors and their firms are providing zero-interest loans, free counseling and fresh ideas for some 800,000 federal workers going without pay.

By Tobias Salinger
Chief Correspondent

January 18
Wealth Think Are smaller RIA firms facing extinction? Maybe not

Our industry is not becoming more consolidated. It’s becoming more fragmented.

January 17

GJ King

RIA in a Box
Invest Insights

There’s an app for that: Advisors get a lift going mobile

Launching an app doesn’t have to cost millions of dollars.

By Jessica Mathews
Associate Editor

January 16
Fintech

Should you text clients?

Advisors should pay attention to compliance issues and evolving expectations from clients.

By Jessica Mathews
Associate Editor

January 15

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.