Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Philanthropy

Savvy Ladies to expand pro bono helpline into longer-term planning

The organization of CFP volunteers and other nonprofits are ramping up services and recognition for advisors who do good deeds.

By Tobias Salinger
Chief Correspondent

December 20
RIAs

E-Trade is sending client referrals to RIAs — which firms will make the cut?

The program could connect 4.9 million brokerage accounts to firms selected for the advisor network.

By Jessica Mathews
Associate Editor

December 20
Recruiting

Fueling LPL‘s corporate RIA, six teams join and merger creates $4B OSJ

The No. 1 IBD’s advisory AUM flows show results from the company’s efforts to reward advisors for choosing its custody instead of outside firms.

By Tobias Salinger
Chief Correspondent

December 19
Mobile technology

SEC warning: Advisor texting and social media on watch

The regulator laid out detailed guidelines for how planners should be communicating with clients electronically.

By Jessica Mathews
Associate Editor

December 18
Career moves

Rockefeller poaches Merrill Lynch managing director to run San Francisco office

The firm is led by ex-wirehouse executives aiming to recruit large wirehouse teams.

By Amanda Schiavo
Associate Editor

December 18
Wealth Think Stocks have tumbled. Why aren’t my clients calling?

Even as equities have taken a beating, I haven't received a single frantic call or text.

December 18

Kimberly Foss

Mercer Advisors
Recruiting

List 50 moves, $82B in assets: The year in IBD recruiting

The 50 largest teams and OSJs to change their affiliations show both the threat to incumbent firms posed by RIAs and the scale afforded by acquisitions.

By Tobias Salinger
Chief Correspondent

December 17

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.