Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Wealth Think When advising clients means taking action they don’t like

With an elderly client suffering from Alzheimer’s, the family turns to the advisor for help in making tough decisions.

November 19

Kimberly Foss

Mercer Advisors
Wealth Think Why advisors can’t ignore text messaging

If you do not fully understand the regulations, you’re not alone.

November 16

Mark Mersman

USA Financial
RIAs

Which RIAs are growing faster: hybrids or indies?

The fully-independent channel remain a competitive threat to IBDs attempting to retain top advisors while dealing with lost revenue.

By Ann Marsh and Tobias Salinger

November 16
Insurance

RIA platform taps insurance firm amid nascent fee-only product growth

Tru Independence is partnering with a marketing organization specializing in the commission-free protection space.

By Tobias Salinger
Chief Correspondent

November 15
Wealth Think 5 ways asset managers may use data to build relationships

Distributors may be demanding more support in the areas of investor education, risk management and governance.

November 15

Dave Halligan

SalesFocus Solutions
Wealth Think Preparing for the ‘Age of the Worker’

Technological advancements are helping to empower employees, and wealth management firms will need to shift their cultures to continue to attract the best workers.

November 14

Al Chiaradonna

SEI Investments
Independent BDs

IBD sold to Cambridge, converted into one of its largest offices

The advisors retained from shuttering Broker Dealer Financial Services will add more than 80 advisors now able to tap into the buying firm’s offerings.

By Tobias Salinger
Chief Correspondent

November 14

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.