Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Clearinghouses/custodians

Pershing’s RIA assets top $600B on fee-based shift, grabs from banks

The clearing and custody firm also announced $50 million in new investments to fuel its advisory business.

By Tobias Salinger
Chief Correspondent

June 7
Purchasing power

12 best cities for housing market purchasing power

Here's a look at cities where homebuyers are getting the best bang for their housing buck.

By Elina Tarkazikis
Reporter

June 7
RIAs

The RIA's guide to outside capital and private equity

The definition of independence for advisors is changing, according to a new report.

By Charles Paikert
Senior Editor

June 6
Client communications

Clients say the darndest things

Advisors share client anecdotes that made them stop and say “huh?”

By Amanda Schiavo
Associate Editor

June 5
Career planning

Is diversity the key to the succession plan challenge?

Nearly three-in-four advisors (73%) do not have a succession plan in place.

By Amanda Schiavo
Associate Editor

June 5
Bitcoin

A mere 2% of planners see cryptocurrencies as a viable investment option

About a quarter of advisors treat cryptocurrencies as something akin to gambling: "only worth investing money you can stand to lose.”

By Ravie Lakshmanan
Reporter

June 5
Independent BDs

Cambridge ditches OSJ label amid fee-based shift, segmentation strategy

The No. 7 IBD has unveiled five new internal classifications for practices in an effort, it says, to boost the customization of its services for advisors.

By Tobias Salinger
Chief Correspondent

June 5

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.