Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Recruiting

Raymond James defends Broker Protocol amid doubts about its future

The company has been benefited from aggressive recruiting, with its advisor headcount hitting a record 7,346.

By Andrew Welsch
Former Managing Editor

November 1
RIAs

Rise of big RIAs presents new challenges

The firms dominate the space, but they face headwinds in a changing industry, Cerulli says.

By Tobias Salinger
Chief Correspondent

October 31
Wealth Think Banks face unique opportunity to grow programs through acquisition

Since investment programs are a small portion of an institution’s overall business, demonstrating the benefits to deposits and loans is instrumental in gaining support.

October 31

Arthur Osman

LPL Financial
Broker Protocol

Stifel CEO: Broker Protocol 'will unravel'

Ron Kruszewski's comments came after Morgan Stanley abruptly exited the accord, potentially leading to more costly litigation.

By Andrew Welsch
Former Managing Editor

October 31
Broker Protocol

Morgan Stanley exits Broker Protocol — will others follow?

The 15,000-plus-advisor firm's move could spur rivals to follow. Will the litigation return?

By Andrew Welsch
Former Managing Editor

October 30
Financial planning

Kitces: Planning software has an innovation problem

New solutions offer plenty of features but lack focus.

By Michael Kitces
Head of Planning Strategy

October 30
Wealth Think The aha! moment that led to new clients

Step 1: Attract Gen X and Gen Y clients. Step 2: Reach their baby boomer parents.

October 30

Nina O'Neal

Archer Investment Management

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.