Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

RIAs

RIAs ‘ripe for consolidation’

A segmented market is ready to embrace scale, says Raymond James president Bill Van Law.

By Sean Allocca
Former Associate Editor

October 2
Recruiting

HighTower executive joins RBC as recruiting head

Michael Parker joins the regional firm as it ramps up recruiting efforts, netting a number of large wirehouse teams.

By Amanda Schiavo
Associate Editor

October 2
Financial planning

Does the school matter when it comes to getting a CFP mark?

The certification tells clients you have their best interests at heart. After that, is the name of the school important?

By Michael Kitces
Head of Planning Strategy

October 2
Wealth Think How to build a national solo practice

Check out these three-steps to broaden the firm’s reach from sea to shining sea.

September 29

Allan S. Roth

Wealth Logic
High net worth

Here’s where the most millionaires are being minted

Russia, Brazil, and Canada saw big jumps in their populations of high-net-worth investors last year.

September 29
Wealth Think Surprising sources of inspiration

How Hurricane Harvey and mentoring efforts helped two advisors reframe their thinking about their industry and themselves.

September 29

Chelsea Emery
Arbitration

Hurricane Maria blows 900 FINRA arbitration cases off course

The storm devastated Puerto Rico, which has seen a surge of client complaints.

By Andrew Welsch
Former Managing Editor

September 27

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.