Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Wealth Think The five Cs of succession planning

Whether the plan is to groom from within or look outside, keep these tips in mind.

May 23

Ed Friedman

Dynasty Financial Partners
Investment technology

Vanguard, E-Trade and TD Ameritrade top investor ranking

Scottrade and Schwab fell out of the top three, while Capital One Investing led a retail bank surge in the J.D. Power report.

By Tobias Salinger
Chief Correspondent

May 22
Going independent

Merrill team with $160M goes indie

The group opted to join HighTower, which has added nine teams so far this year.

By Andrew Welsch
Former Managing Editor

May 22
Estate planning

The 4 keys to preserving wealth through generations

Most fortunes disappear by the time grandchildren have taken control.

By Tobias Salinger
Chief Correspondent

May 22
Wealth Think Prospective sellers should start increasing the firm’s value now

Comprehensive valuation gives a picture of the present and helps build strategies for the future.

May 22

David DeVoe

DeVoe & Co.
Wealth Think Hanging on to clients’ loved ones

Preventing attrition is worth the extra effort to keep the practice healthy for succession.

May 20

Min Zhang

Totum Wealth
Should I...

Should I … Do a client survey?

It’s a good source for an honest critique, especially when a client might be hesitant to give one in person.

By Ingrid Case

May 19

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.