Client retention

Large wealth managers have shifted their tech focus dramatically to keep up with client expectations and industry disruption, Capco Partner Bryant Fuller says in an episode of Financial Planning’s Invest Podcast.

As financial professionals we are not immune to anxiety — we are just informed and that’s a value-add for clients.

Most planners have navigated major market events before. Others, like me, have not yet seen anything like this in our adult or professional lives.

For firms that haven't recently updated their capabilities, the next few months will be a rough wake-up call.

The tumult is the latest example of the pressures that the firm faces as an upstart in the hyper-competitive and tightly regulated brokerage business.

The custodian is introducing a subscription fee and zero-commission model for advisors.

For planners who embrace the potential to provide these services, it can be a natural next-generation service offering.

The custodian’s Liberty platform and “intimate” service are now likely to rest in the hands of a wirehouse.

Schwab’s new executive explains his split with TD Ameritrade and his commitment to his new employer’s 4,500 sub-$100 million advisors.