Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Earnings

LPL could offer outsourced services outside its ‘family,’ CEO says

As the No. 1 IBD rolls out M&A services to advisors this quarter and reels in record recruits, Dan Arnold says the firm is experimenting.

By Tobias Salinger
Chief Correspondent

February 5
M&A

$3B team drops Royal Alliance for Captrust succession deal

The practice received a recommendation from a surprising source and wound up picking its suitor after only a three-month search.

By Tobias Salinger
Chief Correspondent

February 5
Clearinghouses/custodians

10 things advisors should know about Schwab’s 2021 strategy

APIs, proprietary funds, customer service issues: executives explain what they’re planning as their company hits $6.7 trillion in client assets.

By Jessica Mathews
Associate Editor

February 4
Recruiting

U.S. Bancorp hires wealth management executive from JPMorgan Chase

Scott Ford is the new president of the 1,400-employeee wealth management unit that caters to affluent clientele of the Minneapolis company.

By Allissa Kline
Reporter

February 3
M&A

Atria to buy a $4B firm using growth capital

The acquisition of another midsize wealth manager will boost the holding company above 2,500 reps with nearly $95 billion in AUA.

By Tobias Salinger
Chief Correspondent

February 3
Earnings

Ameriprise wealth unit finds bright spots amid lower earnings

The nearly 10,000 advisors affiliated with the firm grow 2.5 times as fast as their peers at rival brokerages, CEO Jim Cracchiolo says.

By Tobias Salinger
Chief Correspondent

January 29
Bank channel

As IBDs eye bank opportunities, LPL loses $1.2B program to Raymond James

A team that has grown through acquisitions dropped the No. 1 IBD after the institution purchased another one for more than $600 million.

By Tobias Salinger
Chief Correspondent

January 27

Resources

The latest Financial Planning research and discussion:

Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor
Web Seminar Unlock your potential: Monetize and maintain your independence

Did you know you can monetize, simplify and preserve your legacy, all while bridging to the next generation? Most will wonder "what's the catch?"

Sponsor Content from LPL Financial

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.