Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Financial wellness

Why financial advisors should be part of employee wellness plans

“If retention is an important factor for an employer, financial wellness is quite worth the investment,” one benefits consultant says.

By Amanda Schiavo
Associate Editor

September 24
Wealth Think 6 questions that can reveal clients’ behavioral biases

Their answers to these queries reveal unconscious beliefs that undermine their planning — and yours.

September 24

Allan S. Roth

Wealth Logic
Clearinghouses/custodians

Schwab again? Why recent Dynasty-backed breakaways are going with the same custodian

No RIA has ever custodied with TD Ameritrade when opting into the Dynasty Network.

By Jessica Mathews
Associate Editor

September 23
Client communications

Ghosted! What to do when a client vanishes

When the going gets stressful, the stressed can go AWOL, leaving the advisor in limbo.

By Ingrid Case

September 20
Compliance

When must FINRA vet my firm’s revised ad?

Deciding what does or doesn’t constitute a “material change” can be a tough call.

By Alan J. Foxman
Managing Director

September 20
Recruiting

Aiming to build practice and pass it on, father chooses new IBD

Atria Wealth Solutions firm Sorrento Pacific recruited a half dozen new advisors in the acquisition and succession-fueled move.

By Tobias Salinger
Chief Correspondent

September 19
Certifications and licensing

CFP, CPA ... CKA? Why a Christian designation is gaining momentum

A Kingdom Advisors support group at LPL brings together representatives around the growing professional title.

By Tobias Salinger
Chief Correspondent

September 19

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.