Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Philanthropy

From military intelligence officer to financial planner

Didi Dorsett, 2018 Pro Bono Award runner-up, uses analytical skills she learned in the military to offer financial advice at no cost.

By Ann Marsh

July 31
RIAs

After setting records, what can advisory firms do for an encore?

2017 set high benchmarks, but RIAs must prioritize strategic goals to maintain growth, a TD Ameritrade study says.

By Charles Paikert
Senior Editor

July 31
Robo advisors

Planning a trip around the world? There’s a robo for that

Wealthfront factors in linked investment and retirement accounts for those who want to take a lengthy sabbatical.

By Sharon Adarlo
Contributor

July 30
Wirehouse advisors

How Merrill lost a $1B team

A 34-year old broker with high-net-worth tax specialty signs with Dynasty.

By Sean Allocca
Former Associate Editor

July 30
Wealth Think 6 steps to harness the secret superpower of elite advisors

Think of it also as charisma, personality or magnetism. This seemingly elusive trait means these advisors light up a room when they walk into it.

July 27

John J. Bowen Jr.

CEG Worldwide
Wealth Think A tale of two cultures: one healthy, another toxic

Culture is like a garden, it has to be planned and nurtured. Even solo practitioners need to pay attention.

July 27

Dave Grant

Retirement Matters
Earnings

LPL not standing pat amid rival firms’ M&A deals, CEO says

Dan Arnold says the firm remains interested if deals are a match for the No. 1 IBD.

By Tobias Salinger
Chief Correspondent

July 27

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.