Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Broker Protocol

90 advisors, $12B: Tallying the Broker Protocol exodus

Morgan Stanley and UBS's exit from the accord spurred a number of advisors to move up their planned career changes.

By Andrew Welsch
Former Managing Editor

December 6
College planning

The right way to project future college expenses

While there’s no fail-safe method for modeling the costs, a popular calculation may significantly under- or overstate the burden of tuition, room and board, Kitces.com research associate Derek Tharp writes.

By Derek Tharp
Lead Researcher

December 6
Independent BDs

More IBD M&A: PKS and its 485 offices acquired by Wentworth

The buyer of the broker-dealer to some 1,200 hybrid advisors is not a private equity firm.

By Tobias Salinger
Chief Correspondent

December 5
Technology

4 things advisors should know about texting

There is nothing to be nervous about — but there is a way to do it right.

By Paul Hechinger
Contributing writer

December 5
High net worth

More than a third of affluent investors don’t have advisors

Attracting them means knowing what’s really important (hint: it’s not retirement).

By Amanda Schiavo
Associate Editor

December 4
Wealth Think Watch for these 6 key changes in the tax bill

Advisors should keep a close eye on these provisions, Dave Grant says.

December 4

Dave Grant

Retirement Matters
IRAs

New tax law: No more Roth IRA do-overs

Advisors should contact every client who did a Roth conversion in 2017 to discuss a key change in tax regulations, Ed Slott says.

By Ed Slott
Founder

December 4

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.