Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Compliance

Am I responsible for clients’ posts on my Facebook page?

How to stay out of trouble if a customer praises your investing prowess on your site.

By Alan J. Foxman
Managing Director

September 18
Independent BDs

With millions of dollars at stake, LPL courts NPH advisors

Bill Morrissey, who is leading the effort, described the firm's rapid, multipronged approach.

By Tobias Salinger
Chief Correspondent

September 18
Regulatory actions and programs

SEC warns RIAs to review advertising programs

OCIE puts advisors on notice about widespread use of misleading claims and failures of disclosure.

By Kenneth Corbin
Contributing Writer

September 14
Should I...

Should I … Create videos for my planning firm?

It can be expensive and time consuming. Is it worth it?

By Ingrid Case

September 14
High net worth

Younger HNW clients ‘open for business’

Clients in their 30s offer long-term value and are cheap to acquire. But they can be time consuming, interacting almost 15 times a year on average with their advisors.

By Sean Allocca
Former Associate Editor

September 14
Fixed income

Clients shouldn’t be paying advisors to lose their money

Why gaining short-term bond exposure through mutual funds isn’t a smart bet.

By Nik Schuurmans
Founder

September 14
Tax planning

How a change of address can save HNW clients millions

Details matter, explains an expert, like where their boat is docked.

By Tobias Salinger
Chief Correspondent

September 13

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.