Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Career moves

FSC Securities hires ex-Waddell & Reed president as CEO

Private equity-backed parent Advisor Group made the shakeup at a challenging time for IBDs.

By Tobias Salinger
Chief Correspondent

September 13
Risk

When clients equate ‘diversified’ with ‘boring’

How to discuss risk when they become restless.

By Paul Hechinger
Contributing writer

September 13
RIAs

Surviving Hurricane Irma: A planner's story

The advisory firm knew the drill, but the storm still threw them for a loop.

By Carolyn McClanahan
Director of Planning

September 12
Recruiting

Dynasty scoops up $300M RIA as hot streak continues

The platform provider has added 12 firms to its roster so far this year.

By Amanda Schiavo
Associate Editor

September 12
Let it go: When clients can’t say goodbye to a stock

Whether it is inherited or company-issued, advisers may have to try to force a separation.

Sponsored by Fidelity Investments
Recruiting

After LPL deal, $170M firm bolts National Planning for Securities America

The move previews what will be a tough recruiting fight for the IBD giant following its massive buy.

By Tobias Salinger
Chief Correspondent

September 12
Insurance

AXA taps gerontologist to lead advisor LTC training

The firm joined a handful looking to researchers on aging to help bolster their offerings.

By Tobias Salinger
Chief Correspondent

September 12

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.