Client communications

Your clients may lack knowledge when it comes to Social Security.

Adviser Zaneilia Harris seeks out clients who resemble a former version of herself — young, single, African-American women struggling to make wise choices — and keeps them by structuring compensation in an atypical way.

It turns out that these principles aren’t limited to investment strategies.

Clients who want to reduce their expenses during retirement may want to move to a state that doesn’t tax these government benefits.

Planners share what they've been sending clients, colleagues and peers.

One client wishes he had known his options related to filing beforehand.

Change can be unsettling. Here’s how to calm jitters and show the benefits of rate fluctuations.

The best way to approach portfolio declines, withdrawal rates and even emergency cash needs.

Surprise riches can help clients as much as hurt them. 

With cybercrime an increasing threat to small financial firms, it’s important to have a comprehensive defensive program in place.

Without reform, benefits may be reduced, just when they become increasingly important for younger people.

Whether clients are naughty or nice, the season provides a great opportunity to show them how much their business is appreciated.

Ask the right questions because rules differ by country and employee classification.

Given how dysfunctional many families are during a crisis, a lack of coordination of agents can sow even more financial confusion, and even conflict.

Have a meaningful conversation with clients about year-end strategies that factor in potential changes in taxation.

Watch clients’ eyes light up when they are told about postponing benefits.

Clear goals, an informed focus and effective execution equals better performance.