Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Technology

Six AI capabilities advisors say they need — but don't have

A Financial Planning survey of 250 advisors reveals the top AI features they're still waiting for — from workflow automation to compliance support.

By Elijah Nicholson-Messmer
Former Data Reporter

October 30
Advise AI

How advisors are using AI tools for prospecting and growth

AI is being used not only to locate prospects, but also to help advisors show their value on the way to signing a new client.

By Rob Burgess
Former reporter

October 30
Advise AI

How getting AI to 'think' like an advisor can lighten regulatory risks

Speakers on an "AI & Compliance" panel at Financial Planning's ADVISE AI conference say advisors can use existing basic compliance principles to make sure their AI use doesn't step on any regulatory landmines.

By Dan Shaw
Reporter

October 29
Advise AI

AI can whip up a financial plan in seconds. But can advisors trust it?

The Oasis Group CEO and founder John O'Connell dazzled his audience at ADVISE AI by showing how artificial intelligence can shave hours off the production of plans, stock analyses, even web pages. But at least one advisor remains skeptical.

By Dan Shaw
Reporter

October 29
Advise AI

Advisors still in 'collective dabbler' stage of AI adoption: Kitces

During the opening session of Financial Planning's second annual ADVISE AI Conference, the chief financial planning nerd at Kitces.com took stock of where advisors are, and aren't, adopting the technology in their practices.

By Rob Burgess
Former reporter

October 28
Professional development

Opportunity or bad idea? The pitfalls and potential of HNW clients

Resources and personal connections offer significant advantages. But financial advisors and other experts say they only get new RIAs part of the way.

By Tobias Salinger
Chief Correspondent

October 28
Professional development

Know Your Niche: Wooing romance writers as clients

Larry Sprung wasn't looking for love (authors), but he wound up finding a great set of clients.

By Brian Wallheimer
Editor-in-chief

October 28

Resources

The latest Financial Planning research and discussion:

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.