Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Regulation and compliance

Citi CEO 'comfortable' with outcome of probe into Sieg's conduct

Citi top executive Jane Fraser is the latest representative of the megabank to publicly express support for Andy Sieg following revelations that he had been the subject of an outside investigation by a law firm.

September 11
Regulation and compliance

Few RIAs are registered abroad — here's why

Fewer than 3% of U.S. advisory firms report registrations with foreign regulators, and the meager ranks reflect the difficulty of breaking into international markets.

By Tobias Salinger
Chief Correspondent

September 10
Technology

19% lost money on bad AI financial advice

A significant proportion of people are following financial advice given to them by AI models, and many reported losing $100 or more.

By Chris Gaetano
Technology Editor

September 10
Wealth Think Guiding student-athletes through the NIL gold rush

College athletes with name, image and likeness contracts present unique opportunities — and responsibilities — for wealth managers.

September 10

Teal Henderson

Bones Investment Group
Technology

Tech serving higher-value clients beats expanding capacity: Kitces

It is easier to double the average client, or average up, than it is to double the number of current-average clients served, or efficiency up.

By Rob Burgess
Reporter

September 9
Technology

How advisors can get noticed in a no-click search world

Samantha Russell, chief evangelist of FMG, outlined several strategies to help advisors get noticed during her session Sunday at Future Proof.

By Rob Burgess
Reporter

September 9
Rising stars 2025

For Monique Street, an FP Rising Star, advocacy shapes every move

After struggling to find work as a transient Army spouse, Monique Street built a career helping military families with their finances, taking their causes to lawmakers across the country.

By Elijah Nicholson-Messmer
Data Reporter

September 9

Resources

The latest Financial Planning research and discussion:

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.