Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

401(k)

Seeking stability, Cetera embraces 401(k)s

The IBD network's AdvicePay integration could help the firm convert more retirement plan business into wealth management clients as it completes a record year for new assets.

By Tobias Salinger
Chief Correspondent

November 7
Goldman Sachs

Goldman’s robo advisor is ready to run

The Wall Street giant has built an automated advice platform and is considering how to release it to the mass affluent market.

By Sean Allocca
Former Associate Editor

November 6
Compensation

Merrill Lynch offers retiring advisors a pay raise

The wirehouse is making changes ahead of an expected wave of baby boomer departures.

By Andrew Welsch
Former Managing Editor

November 6
RIAs

Want to break into the family office market? Here’s what you need to know

Opportunities to win UHNW clients abound, but so do challenges, experts tell advisors at the Schwab Impact conference.

By Charles Paikert
Senior Editor

November 6
RIAs

Markets are up. Advisor confidence isn’t

Advisors say they have concerns about an upcoming recession, according to a new survey.

By Sean Allocca
Former Associate Editor

November 5
RIAs

Schwab set to offer ‘a lot more’ banking capabilities

Advisors will be able to offer “different types of lending,” CEO Walt Bettinger tells planners at the company’s Impact conference.

By Charles Paikert
Senior Editor

November 5
Regulatory reform

SEC looks to update advisor advertising rule for digital age

The agency floats proposal to expand regulations to accommodate new online channels, allow for third-party ratings and testimonials.

By Kenneth Corbin
Contributing Writer

November 5

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.