Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

IRAs

Save your client from the late 60-day rollover quagmire

After a booking error by an advisor, a client barely avoided being taxed on $500,000 and dodged more than $200,000 in taxes and penalties.

By Ed Slott
Founder

July 19
Wealth Think 3 problems asset managers face with sales, content automation

While some firms have been successful at leveraging technology to scale sales and marketing processes, others have failed.

July 19

John Toepfer

Synthesis
Investment insights

Firms struggle to heed clients’ plea: Keep our data safe

Financial firms are grappling with what — and how — to tell consumers about the use of their private information.

By Bernadette Berdychowski
Reporter

July 18
Retirement scan

Retirement crisis? The numbers tell a different story

Over the last four decades, the average income of retiree households significantly outpaced those still in the workforce.

By Graison Dangor
Former associate editor

July 18
Client retention

Avoiding functional ‘mediocrity': How to improve user experience

Taking a page from robo advisors, firms must prioritize an intuitive technology experience for clients.

By Jessica Mathews
Associate Editor

July 18
RIAs

Momentum building for subscription pricing

Smaller RIAs want to follow Schwab’s lead. Will the model boost diversity and attract younger clients?

By Charles Paikert
Senior Editor

July 17
Career moves

Ron Carson formalizes succession plan

Aaron Schaben and Teri Shepherd are named co-presidents of the wealth firm.

By Paola Peralta
Associate Editor

July 17

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.