Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Independent BDs

$1.5B swap: Ameriprise, LPL Financial trade 2 teams in 2 days

Succession planning, reputation and technology proved to be important in the decision-making process for these advisors.

By Jessica Mathews
Associate Editor

March 1
Wealth Think Where advisors meet to boost their success

More wealth management pros are joining mastermind groups, driven by the growing realization that the isolation that comes with running a business can hold back the business’s success.

March 1

John J. Bowen Jr.

CEG Worldwide
Wealth Think The best question to ask clients — and yourself

Make sure your conversations with clients include variations of this theme. It's not a bad way to approach your own big decisions, as well.

February 28

Chelsea Emery
Robo advisors

Younger, faster, digital-first: Cracking the new advice code

In the land of tech startups, there's real demand for planners — ones who can embrace the best of robo practices while keeping the human touch.

By Suleman Din
Technology Editor

February 28
Recruiting

New Commonwealth practice grows on ‘very good earner’ millennial clients

The husband-wife team left LPL after 11 years with an eye toward its rival’s tech and service offerings.

By Tobias Salinger
Chief Correspondent

February 27
Wirehouses

BofA rebrands Merrill: What’s staying, and what’s not

The bank also renamed its U.S. Trust business.

By Andrew Welsch
Former Managing Editor

February 25
Purchase

Mortgage trends favorable for homebuying clients

Here's a look at seven mortgage lending trends that will shape the housing market this year.

By Elina Tarkazikis
Reporter

February 25

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.