Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Independent BDs

LPL taps BNY Mellon veteran amid recruiting push, leadership change

Charged with leading the firm’s recruiting and sales strategy, Scott Posner will report to the recent successor to Bill Morrissey, who left the firm last month.

By Tobias Salinger
Chief Correspondent

September 28
Baby Boomers

Advisors can ill afford to neglect this client segment (Hint: Not millennials)

Investable assets isn't the only category in which this demographic outstrips others.

By Ann Marsh

September 27
Start-up funding

Advisor-client matchmaker paired with $2M in seed funding

Zoe Financial wants to create an elite network that brings together high-net-worth clients and thoroughly vetted RIAs, says CEO Andres Garcia-Amaya.

By Suleman Din
Technology Editor

September 25
Professional development

Advisors should track their own performance. But how?

Establishing personal key performance indicators is vital, planners say at XY Planning Network conference.

By Scott Wenger

September 25
High net worth

Ultrahigh-net-worth families ride stocks surge to double annual gains

Family offices saw a growth in returns last year fueled by soaring stock markets and private equity.

September 25
Lawsuits

Morgan’s protocol exit was ‘bait-and-switch,’ $660M team says in lawsuit

The advisors also reject the wirehouse’s claims they violated non-solicitation agreements.

By Andrew Welsch
Former Managing Editor

September 25
Going independent

$1.4B Goldman Sachs broker departs to start RIA with Dynasty

Advisor Gary Hirschberg already has plans to expand his young firm.

By Kerri Anne Renzulli
Contributing writer

September 24

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.