Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Wealth Think Is the lead-advisor model outdated?

Why structuring your practice under a lead advisor won’t serve your staff — or your clients

July 16

Carolyn McClanahan

Life Planning Partners
RIAs

TD Ameritrade offers $100K for RIA tech ideas

The new competition asks innovators to take client experience to the next level.

By Jessica Mathews
Associate Editor

July 16
Philanthropy

5 years of award-winning pro bono advisors

These planners, who have been honored with the Pro Bono Award, model ways advisors can help people in need.

By Ann Marsh

July 16
Recruiting

LPL loses $142M team but adds $170M firm amid mixed recruiting results

Kestra grabbed a practice from the No. 1 IBD, but it gained another one while preparing for a top executive’s departure.

By Tobias Salinger
Chief Correspondent

July 16
Wealth Think Should diversity be part of clients' portfolios?

This is a hot topic everywhere in corporate America except client portfolios. That might change soon.

July 16

Allan Boomer

Momentum Advisors
Client relations

Kitces: When clients cheat

We give advice based on the intel we have, but not all clients are as up front as we are.

By Michael Kitces
Head of Planning Strategy

July 13
Wirehouse advisors

Wells Fargo pins shrinking FA ranks on retiring advisors

Total broker head count dropped by 173 from the prior quarter, according to the wirehouse.

By Andrew Welsch and Jessica Mathews

July 13

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.