Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Recruiting

With nearly $1B in new hires, Janney aims to stay on hot recruiting streak

The firm pulled in 11 new advisors in the first quarter of 2018, building on the 65 brokers hired last year.

By Andrew Welsch
Former Managing Editor

April 12
Estate planning

8 estate planning mistakes that can hurt clients

Addressing the subject of mortality can be tough — but advisors can help make the conversation less painful.

By Amanda Schiavo
Associate Editor

April 12
Retirement planning

7 must-cover topics for annual reviews

Life changes, like a child entering college or changes made to retirement goals, can leave serious gaps in financial plans.

April 12
Retirement scan

How to help clients negotiate their retirement salary

Seniors who are retired or approaching retirement are advised to weigh their options carefully before deciding on how much income to draw from their portfolio

By Amanda Schiavo
Associate Editor

April 11
Lawsuits

Ameriprise advisor is 'bad-mouthing' our brokers, JPMorgan claims in lawsuit

The advisor, a former employee, has been soliciting more than two dozen clients at the bank, JPMorgan says.

By Andrew Welsch
Former Managing Editor

April 11
Wealth Think How internship programs can boost asset managers’ growth

Making the right hire can ease workloads and free up time to spend catering to clients' needs.

April 11

Patrick Sweeny

Symmetry Partners
Going independent

In largest hybrid exit following RIA changes, $9.5B OSJ to leave LPL

Bill Hamm’s Independent Financial Partners has grown more than fivefold in 10 years with the No. 1 IBD.

By Tobias Salinger
Chief Correspondent

April 10

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.