Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Fiduciary Rule

AARP wants prospective clients to put advisors on the record

The online tool, created by the advocacy organization and state regulators, suggests tough questions for the hiring process.

By Tobias Salinger
Chief Correspondent

January 4
Advisors on the move

Advisors on the move: 28 of the biggest, most recent jumps

Wells Fargo, Merrill Lynch, UBS and Morgan Stanley all lost talent in 2017.

By Amanda Schiavo
Associate Editor

January 3
Going independent

$3M team quits Merrill Lynch for Raymond James

The group, which oversaw approximately $300 million in client assets, joined the firm's independent broker-dealer.

By Andrew Welsch
Former Managing Editor

January 3
M&A

CUSO, Sorrento Pacific on the cusp of acquisition spree?

The two broker-dealers have a new owner eager to grow the businesses considerably.

By Margarida Correia
Former associate editor

January 3
Tax planning

Avoid 'dangerous' planning generalizations after new tax law

The drastic changes are shaking up the status quo of estate planning. Here’s how financial planners need to change their approach.

By Martin M. Shenkman

January 3
Wealth Think 4 steps to finding affluent clients with private events

Private events can have a strong impact on the success of your practice, but these organized events are often overlooked or handled badly by many advisors.

January 2

John J. Bowen Jr.

CEG Worldwide
Broker Protocol

Citigroup to exit broker pact after Morgan Stanley, UBS left

The bank, which has about 1,000 financial advisors and relationship managers in the U.S, will drop the agreement on January 8.

January 2

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.