Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Independent BDs

FP50 2017: Which IBDs netted the most fees?

The engine of future growth for the top independent broker-dealers is likely to be fees.

By Ann Marsh

July 14
Going independent

Seeking better tech, $200M Wells Fargo advisor strikes out on his own

"With 15,000 financial advisors, it's hard to change financial planning software. It's hard to change the day-to-day stuff," adviser Jim Denholm III says.

By Andrew Welsch
Former Managing Editor

July 14
Wealth Think From racehorses to gold bars, what planners must know about alt investing

Here are ways to help your high-net-worth clientele invest in exotic categories safely and wisely.

July 14

Kimberly Foss

Mercer Advisors
RIAs

Robos? What robos? RIAs post big gains in Schwab study

"The numbers are all in a positive direction" as advisers shrug off threats to growth.

By Charles Paikert and Harry Zhang

July 13
RIAs

Latest Mercer move highlights hot M&A demand for smaller firms

The RIA's 7th deal in 16 months is for a $160M adviser.

By Charles Paikert
Senior Editor

July 12
Client acquisition

Show, don’t tell, to win new clients with your website

The online experience should reflect what it’s like to work with you.

By Harry Zhang
Reporter

July 12
Going independent

$1B Merrill private banking team goes indie with Dynasty

The platform provider has inked partnerships with 45 RIAs since 2010 and 10 so far this year.

By Tobias Salinger
Chief Correspondent

July 11

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.