Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Client acquisition

Merrill Lynch pauses client prospecting for advisor trainees

Amid coronavirus-imposed lockdowns, the firm will retool and retrain approximately 3,000 young advisors.

By Andrew Welsch
Former Managing Editor

July 31
Guide to Growth

Schwab: Coronavirus fails to derail RIA hiring goals this year

“Astute RIA leaders recognize that now is an opportunity for growth,” says one advisor.

By Ann Marsh

July 30
Invest Insights

TikTok and advisors: Is a savvy algorithm worth privacy concerns?

If planners can navigate data security and compliance concerns, the app can connect them with a huge new audience.

By Ryan W. Neal
Technology Editor

July 29
Going independent

$2B ex-UBS advisor joins old colleagues at breakaway RIA

Procyon Partners, which caters to UHNW clients and retirement plans, had a rocky separation from the same former firm.

By Andrew Welsch
Former Managing Editor

July 28
Charles Schwab

Americans now say they need less money to feel rich

Perceptions on relationships, health, and lifestyle have also changed.

By Suzanne Woolley
Writer and editor

July 28
Recruiting

506 advisors, $31.1 billion in client assets: LPL, Raymond James and Wells Fargo FiNet lead indie recruiting

The latest roundup of 32 IBD affiliation moves, M&A deals and expert studies reveals the mixed impact of the coronavirus.

By Tobias Salinger
Chief Correspondent

July 24
Coronavirus

What could upswing in coronavirus cases mean for advisor workspaces? Virtually anything

“It’s going to flip everything on its head,” says one XY Planning Network advisor.

By Ann Marsh

July 24

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.