Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Recruiting

How Morgan Stanley, UBS slashed advisor attrition

Wirehouse policy changes are bearing fruit and leaving advisor career options in flux.

By Andrew Welsch
Former Managing Editor

July 18
ETFs

New ETF debuts on Prime Day with big Amazon bet

Over 40% of the fund’s portfolio is invested in the online retailer and global e-commerce behemoth Alibaba.

July 18
Invest Insights

The best tool for advice in a digital era already exists

It's fast, virtually free and roughly 40 times more effective than social media. But most advisors are using it wrong.

By Sharon Adarlo
Contributor

July 18
Broker Protocol

Despite explosive asset growth, advisor workforce keeps shrinking

Here’s what the two seemingly contradictory trends mean for advisors.

By Ann Marsh

July 17
M&A

Cetera’s majority stake sale to Genstar gives 7,700 advisors a new PE partner

The owner of RIA aggregator Mercer Advisors has pledged to maintain the IBD network’s current structure under the deal.

By Tobias Salinger and Chelsea Emery

July 17
Client communications

Want to connect with next-gen clients? Start with breaking traditions

Looking ahead to the day that many young investors will fire their parents’ advisors, how does an advisor scoop up those unattached clients?

By Amanda Schiavo
Associate Editor

July 17
Operations

Asset managers face looming operational challenges

Advancements in fintech, new products and a shifting regulatory environment are among industry executives' top concerns.

By Rebecca Stropoli

July 17

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.