Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Recruiting

LPL loses hybrid RIA to Triad

The nation’s largest independent broker-dealer has had a net loss of 121 advisors this year, mostly to three major OSJs.

By Tobias Salinger
Chief Correspondent

August 4
Wirehouse advisors

$7.4M adviser explains the keys to his success

Two factors drove Morgan Stanley's Nick Kavallieratos to the top of On Wall Street's 40 Under 40 list earlier this this year.

By Andrew Welsch
Former Managing Editor

August 4
Practice management

What executives are reading this summer

The season isn’t over yet ― check out these reading recommendations from the C-suite.

By Editorial Staff

August 3
Wealth Think Lost a great client? How to respond like a pro

For any advisor caught in trying circumstances, it's natural to feel upset. But there's a constructive way to respond to challenges.

August 3

Dave Grant

Retirement Matters
Broker Protocol

In UBS-RIA spat, a warning for advisors switching firms

A judge issued a ruling after intensely scrutinizing advisors' emails and text messages to clients.

By Andrew Welsch
Former Managing Editor

August 3
Wealth Think Staying on top and planning your end game

Becoming a top producer and a respected professional isn’t an endpoint, it's a process. And successful advisors, who are always thinking five years ahead, have a definite plan to get there.

August 2

Paul A. Werlin

Human Capital Resources Inc.
Independent advisors

For fintech inspiration, LPL turns to Acorns, not Betterment

The IBD spent $77 million on technology upgrades in 2016.

By Suleman Din
Technology Editor

August 2

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.