Client communications

It’s a strict move for a firm whose advisors are known for a retail approach to client service and acquisition.

Advisors may find it difficult to connect with the people who need financial help the most.

Many advisors are doing heavy lifting right now — or expect they will be — in the midst of growing coronavirus fears.

There are more than a hundred cases of COVID-19 in Westchester County, New York, and financial planners are handling more than market volatility.

“Find ways to generate income,” says one financial planner.

The early U.S. epicenter of the virus hasn’t seen mass closures of practices, but financial advisors from the area shared tips to try to get ahead of the impact.

“The only reason why I could see them doing that is shame,” one critic says of the move; the board calls it an important shift in the conversation about fiduciary care.

Wealth management firms have a “massive opportunity” to use new methods of reaching clients and the wider industry, FiComm Partners CEO Megan Carpenter says in an episode of Financial Planning’s In|Vest Podcast.

Almost 50% associate negative emotions with the practice. Here’s how planners can help.