Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Independent BDs

Cetera firm to drop IBD as smaller players eye boosted resources

Summit Brokerage Services will fold 450 advisors into one of the 41 OSJ regions under Cetera Advisor Networks this summer.

By Tobias Salinger
Chief Correspondent

July 12
Lawsuits

Ex-Morgan Stanley advisor sent thank you cards to clients. Now he's in legal trouble

The wirehouse’s latest litigation suggests other everyday activities of defectors could come under scrutiny.

By Andrew Welsch
Former Managing Editor

July 11
Going independent

Breaking away: Brokers covet independence more than ever

An improving economy is boosting an exodus from wirehouses to RIAs.

By Paola Peralta
Associate Editor

July 11
ETFs

Invesco repositions $1B ETF on signs U.S. economy is back on track

The firm has shed fund holdings in defensive sectors such as health care and consumer staples.

July 11
Wealth Think Advisors, take a cue from Netflix

When pricing for your subscription services, lessons can be learned from the online streaming giant.

July 11

Tim Donahue

Hornor, Townsend & Kent
Retirement scan

Clients should be thinking about their kids' retirement, too

Clients can use Roth IRAs, 529 plans and — yes — life insurance to give their children a head start.

By Graison Dangor
Former associate editor

July 10
Robo advisors

Digital advisors thrive, defying industry pessimism

Although first written off by industry experts, independent digital-first firms now hold billions in assets.

By Sean Allocca
Former Associate Editor

July 10

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.